Shipping policy
Thank you for shopping with Forge & Form. Below is everything you need to know about how we process and ship orders.
Processing Time
Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order is processed, it will be shipped and you will receive a confirmation email with tracking (when available).
Shipping Time / Delivery Estimates
Delivery times vary depending on the product and destination.
Estimated delivery (U.S.): 7–14 business days
Estimated delivery (International): 10–25 business days
Please note: these are estimates and not guaranteed. Delivery may take longer due to carrier delays, weather, customs, peak seasons, or other factors outside our control.
Shipping Rates
Shipping rates are shown at checkout and are based on your location and the items in your cart.
[Choose one and paste it in:]
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Option A: Standard Shipping: $5.99 (Free over $50)
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Option B: Free Standard Shipping on all U.S. orders over $50
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Option C: Flat-rate shipping: $4.99 per order
Tracking Information
If tracking is available for your order, we will email it once your item ships.
Tracking updates may take 24–72 hours to appear after you receive your shipping confirmation.
Split Shipments
If you order multiple items, they may ship separately depending on product availability and fulfillment location. If that happens, you may receive multiple tracking numbers.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for:
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packages delivered to an incorrect address provided by the customer
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delivery issues caused by incomplete or inaccurate address details
If you notice an error in your address, contact us immediately. We can only update addresses before the order has been processed/shipped.
Lost, Stolen, or Missing Packages
If tracking shows your order as delivered but you did not receive it:
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first, check with household members and neighbors
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contact your local carrier to locate the package
If you still cannot find it, contact us at [YOUR SUPPORT EMAIL] and we’ll do our best to help.
Customs, Duties & Taxes (International Orders)
International customers may be responsible for customs fees, duties, or taxes depending on their country. These charges are not controlled by Forge & Form and are not included in product or shipping prices.
Contact
For shipping questions, contact us at:
Email: [YOUR SUPPORT EMAIL]
Website: shopforgeandform.com